CNA interview questions usually come from a director of nursing, a staff development coordinator or a charge nurse. They want to know that you'll give safe, respectful care, follow infection control and tell the nurse about changes right away. Use the STAR method for behavioral questions, and draw on your clinicals if you're newly certified.
These are interview examples, not clinical guidance. In real situations, follow your training, your state's rules and your facility's policies.
Why do you want to be a CNA?
Share a genuine reason and connect it to the hands-on work.
During my clinicals at Maple Grove Care Center, I was assigned to a resident who barely spoke. I learned she liked her coffee with two creams and the radio on during morning care, and by the end of the week she was chatting with me. That's the part of the job I love: getting to know people well enough to make their day better.
What does a CNA do, and what do you report to the nurse?
Show that you understand your role: you provide direct care, observe and report. Changes in condition, such as new confusion, skin breakdown, pain, a fall or vital signs outside the resident's usual range, go to the nurse right away.
I help residents with bathing, dressing, eating, toileting and moving safely, and I take vital signs. I'm often the first to notice changes, so I report them to the nurse right away with specifics. Last month I noticed a resident wasn't finishing her meals and seemed more tired than usual. I told the nurse what I saw, and she followed up with the doctor that day.
How do you protect a resident's dignity and privacy?
Mention the small habits that add up.
I knock and wait before entering, introduce myself and explain what I'm going to do. I close the curtain, keep the resident covered except where I'm working and let them make choices, like which shirt to wear. I don't talk about residents in the hallway or with visitors who aren't part of their care.
How do you prevent falls?
Name specific habits, then explain what you do if a resident does fall.
I keep the bed low, the call light and personal items in reach, and nonskid socks or shoes on. I make sure the path to the bathroom is clear and the night light works, and I offer toileting on my rounds so residents are less likely to get up alone. If I find a resident on the floor, I stay with them, call for the nurse and don't move them until the nurse checks them.
How do you handle a combative or upset resident?
Show patience and safety. Never describe restraining a resident or arguing with them.
One resident with dementia would swing at staff during evening care. I learned that if I stepped back, lowered my voice and told her it was almost time for her favorite TV show, she'd usually calm down within a few minutes. I told the nurse what helped, and the team added it to her care plan.
What would you do if you saw a coworker mistreat a resident?
Interviewers want a clear, immediate answer. Facility policies and state laws require staff to report suspected abuse or neglect, and the exact steps depend on your state and employer.
I'd make sure the resident was safe first, then report what I saw to the nurse or supervisor right away and follow the facility's abuse reporting policy. I'd write down exactly what I saw and heard. I wouldn't wait to see if it happened again or try to handle it with the coworker myself, because the resident's safety comes first.
How do you work as a team when the unit is short-staffed?
Show that you put safety first, communicate early and pitch in.
When we were two aides short on a weekend, I started with call lights, toileting and turning schedules. I told the nurse early which showers might need to move to the next shift so she could plan, and I helped another aide with a two-person transfer between my rounds. Everyone stayed safe, and the next shift got a clear handoff.
If you plan to move into nursing later, our nursing interview quiz and registered nurse resume example show what employers look for at the next step. For more general practice, try the behavioral interview quiz.