Bank Teller duties and responsibilities for a resume
Pick the duties that match your real work, then turn the strongest ones into results with numbers.
- Verify customer identity and account details before completing any transaction
- Process deposits, withdrawals, transfers and loan, mortgage and utility payments
- Cash checks after confirming signatures, endorsements, dates and available funds
- Count, sort and verify currency, coins and checks by hand or with counting machines
- Balance the cash drawer at the start and end of each shift and trace the cause of any difference
- Enter transactions in the core banking system and print customer receipts
- Prepare cashier's checks and money orders and order debit cards and checks for customers
- Resolve account discrepancies and answer customer questions in person and by phone
- Identify customer needs and refer customers to personal bankers, loan officers or other specialists
- Promote bank products such as savings accounts, certificates of deposit and online banking
- Process night drop, mail and ATM deposits and count and post armored car deliveries
- Exchange foreign currency and calculate exchange fees from daily rate sheets
- Calculate fees, interest and service charges on customer transactions
- Help monitor vault cash, order currency supplies and follow security and dual control procedures
- Collect customer information to open accounts and keep all records confidential
Bank Teller resume bullet examples
Entry level
- Processed an average of 110 transactions per day, including deposits, withdrawals, check cashing and loan payments.
- Balanced the cash drawer to the penny on 98% of shifts during the first year.
- Referred 35 customers to personal bankers in 6 months, leading to 12 new savings accounts and 4 auto loans.
- Flagged 3 suspicious checks by verifying signatures and endorsements, preventing about $6,800 in losses.
Experienced (head teller)
- Supervised a 5-teller line at a branch handling about 1,400 customer visits a week.
- Managed a vault averaging $250,000 in cash with zero findings across 4 quarterly audits.
- Cut average lobby wait time from 9 to 5 minutes by adjusting lunch coverage and opening a second window at peak hours.
- Trained 7 new tellers on cash handling, fraud warning signs and the core banking system, and all 7 passed their 90-day reviews.
Bank Teller skills to list
| Hard skills | Soft skills |
|---|---|
| Cash handling and drawer balancing | Customer service |
| Check verification and fraud detection | Attention to detail |
| Core banking software | Integrity and discretion |
| Currency counting machines | Clear communication |
| Deposit, withdrawal and loan payment processing | Interpersonal skills |
| Cashier's checks and money orders | Patience |
| 10-key data entry | Calm under pressure |
| Cross-selling bank products | |
| Vault and cash supply procedures | |
| Microsoft Office |
Check which of these a specific posting uses with the ATS keyword checker.
Sample bank teller job posting
Employers write postings like this one. Mirror its language where it is true for you.
Bank Teller, Contoso Community Bank
Contoso Community Bank is hiring a full-time teller for our Main Street branch. You will be the first person many customers see, so we look for accuracy, friendliness and good judgment.
Pay: $18.00 to $22.00 per hour (example range only; actual pay varies by location and experience)
Schedule: Monday to Friday during branch hours, plus 2 Saturday mornings a month
Responsibilities
- Process deposits, withdrawals, check cashing, transfers and loan payments accurately
- Verify customer identity, signatures and endorsements before completing transactions
- Balance your cash drawer daily and follow all cash limits and security procedures
- Prepare cashier's checks and money orders
- Answer account questions by phone and in person
- Listen for customer needs and refer customers to personal bankers or loan officers
- Report unusual activity to the head teller or branch manager
Requirements
- High school diploma or equivalent
- 6 months of cash handling or customer service experience preferred
- Strong math skills and attention to detail
- Comfort learning banking software and using a 10-key keypad
- Ability to pass a background check
How to apply
Apply online with your resume. Contoso Community Bank is an equal opportunity employer.
Tips for describing bank teller work
Lead with balancing accuracy
Balancing is the core measure of a teller. State how often your drawer balanced, such as 'to the penny on 98% of shifts,' and mention any audits you passed. Use your real numbers or a careful estimate.
Show volume and speed
Transactions per day, customers per shift and lobby wait times show you can handle a busy branch. Mention peak periods like paydays or the first of the month if your branch had them.
Include referrals and product sales
Many banks track teller referrals to bankers and product sign-ups. Add the number and what it led to, such as accounts opened or loans booked, because it shows you help the branch grow.
Highlight trust and fraud awareness
Tellers handle confidential information and large amounts of cash. Mention fraud you caught, vault or dual control duties, and compliance training you completed, without sharing any customer details.
Translate cashier and retail experience
If you come from retail or food service, list cash handling, drawer balancing, customer volume and upselling. Those skills line up closely with a teller's core duties, so put them near the top of your resume.